Privacy Policy

Last updated: 16 March 2026

Overview

Lotus IT Ltd is committed to protecting the privacy of our website visitors and customers. This policy explains what we collect, why we collect it, and how to contact us.

Information we collect

Contact details you submit via the contact form or triage (name, company, email/phone)
Message content you choose to send
Basic technical data (IP address, browser/device, pages viewed) via standard logs/cookies

Support triage ("AI")

Our support triage feature asks structured questions to help route issues faster. It sends your triage summary to our support email. Please do not enter passwords, bank details, or special-category personal data.

Contact

Email: contact@lotusit.co.uk
Phone: 01483 322 323

Note: This page is a practical summary. If you need a fully GDPR‑lawyered policy, we can expand it.